TrueEarnings Rebate Stories FAQ

Return to Rebate Stories

Frequently Asked Questions

  1. How long will my story be posted?
  2. Why wasn’t my story posted?
  3. I have questions about my American Express Rebate.
  4. I have questions about my TrueEarnings Card.
  5. I have questions about Costco.

  1. How long will my story be posted?

    Stories selected for posting will be posted for a minimum of 3 months.

  2. Why wasn’t my story posted?

    While we strive to post every story and appreciate your participation, some stories are not posted due to editorial decisions as described in the Participation Agreement.

  3. I have questions about my rebate:

    Please visit americanexpress.com/trueearnings or call the toll-free number on the back of your Card.

  4. I have questions about my Card:

    Please visit americanexpress.com/trueearnings or call the toll-free number on the back of your Card.

  5. I have questions about Costco:

    Please visit www.costco.com or call 800-774-2678.
    Learn more about the Card at americanexpress.com/trueearnings